Tag Archives: new hires

We’re Hiring – Director of Operations

Luneau Technology USA, a leader in vision care innovation, is seeking a Director of Operations for our Headquarters in Bensenville, IL.

Luneau Technology USA, a leader in innovative vision care equipment, seeks a Director of Operations to support continued growth and integration of multiple business units in North America. This role reports to the President of Luneau Technology North America and will be an important part of the Leadership team. The Director of Operations is a technical expert who will manage a team with responsibilities including final packing and configuration of new systems, depot repair of instruments, spare parts/sub-assembly preparation, and logistics / warehousing for medical device capital equipment in an FDA-regulated environment. This is a fulltime position that sits at the intersection of our manufacturing partners and internal/external clients. This hands-on role is open to candidates who live and work in the Chicago area.

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Luneau Technology expands and strengthens Clinical Education team


Media contact:
Milbien Medina, Brand Marketing Director
Luneau Technology USA
1 (800) 729-1959 x 152

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Company continues to grow the North American team with the addition of industry veterans, James Walker and Mary DiMauro

Bensenville, IL: :On the heels of new product and team growth announcements, Luneau Technology USA is excited to announce the addition of industry veterans James Walker and Mary DiMauro to offer more support to ECP customers. They have joined the team as Clinical Application Specialists (CAS) focusing on the southern US. In this role, they will work closely with Luneau Technology’s growing customer development team to enhance their Clinical Education Program across North America

Over 30 years of combined eye care industry experience

Walker brings over 20 years of experience in ophthalmology to this role and has extensive involvement assisting in refractive and surgical procedures. “With his background in various roles in the clinical setting, James is well positioned to be an effective partner to our customers,” says Milbien Medina, Brand Marketing Director at Luneau Technology USA. “Mary’s years of clinical field experience will allow her to provide effective clinical training and support, technology demonstrations, and a personalized implementation plan for ECPs who embrace our sophisticated Visionix solutions.”

Walker began his career in the United States Navy based in Portsmouth, Virginia. There he led, trained and co-ordinated a team of 46 corpsmen serving as surgical specialists, clinical technicians, and equipment managers. After leaving the Navy, he joined Texas Regional Eye Center as an Ophthalmic Technician. Before joining Luneau Technology, as Clinical Manager at the Ennen Eye Center in Fort Smith, Arkansas, he implemented a new business model for dry eye patients via Lipiscan, Lipiflow and Tear lab technology which increased the Center’s revenues.

DiMauro brings comprehensive experience from both practice and corporate settings to Luneau Technology. She previously worked as an Ophthalmic Technician performing refractions and administering diagnostic tests, most recently at an eyecare practice in Florida. Before this, she spent 11 years as a Senior Lead Application Specialist with a ophthalmic manufacturer, providing installations and training on advanced medical devices. DiMauro is a Certified Ophthalmic Assistant.

Enhanced support for ECPs embracing new technologies

“We recognize there is some hesitation to embracing new technologies because of a perceived downtime with new platform implementation and staff adoption,” explains Medina. “Our Clinical Application Specialists are dedicated to helping our customers bridge that gap and facilitate a seamless adoption and implementation process. They are also a dedicated partner to ensure the “Voice of the Customer” is at the heart of our product enhancements and educational initiatives.”

Walker and DiMauro join fellow Clinical Application Specialists, Melissa Renfrow and Deidre Huff, in providing in-depth product training for Visionix® customers. They will work closely with Optical Application Specialist John Vulich to provide additional support to Briot customers who are looking to add a medical model to their optical business. They will also assist Clinical Technology Specialist Sal Hernandez and the national Sales Organization by supporting the full customer journey—from technology research to investment to practice implementation.

ECPs considering Visionix technologies for their practices are encouraged to book a demo and ROI consultation with Luneau Technology’s team of specialists at: www.luneautechusa.com/virtualdemo

About Luneau Technology

Luneau Technology USA is the exclusive sales, service and education provider for Visionix®, Briot® and Weco® brands, as well as the new Nexy retinal screening device. With the backing of its global organization, Luneau Technology Group, it is a trusted independent partner to eye care professionals, providing advanced technology platforms designed to improve and extend eye care.

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