Category Archives: Press Releases

Luneau Technology expands and strengthens Clinical Education team

FOR IMMEDIATE RELEASE

Media contact:
Milbien Medina, Brand Marketing Director
Luneau Technology USA
1 (800) 729-1959 x 152

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Company continues to grow the North American team with the addition of industry veterans, James Walker and Mary DiMauro

Bensenville, IL: :On the heels of new product and team growth announcements, Luneau Technology USA is excited to announce the addition of industry veterans James Walker and Mary DiMauro to offer more support to ECP customers. They have joined the team as Clinical Application Specialists (CAS) focusing on the southern US. In this role, they will work closely with Luneau Technology’s growing customer development team to enhance their Clinical Education Program across North America

Over 30 years of combined eye care industry experience

Walker brings over 20 years of experience in ophthalmology to this role and has extensive involvement assisting in refractive and surgical procedures. “With his background in various roles in the clinical setting, James is well positioned to be an effective partner to our customers,” says Milbien Medina, Brand Marketing Director at Luneau Technology USA. “Mary’s years of clinical field experience will allow her to provide effective clinical training and support, technology demonstrations, and a personalized implementation plan for ECPs who embrace our sophisticated Visionix solutions.”

Walker began his career in the United States Navy based in Portsmouth, Virginia. There he led, trained and co-ordinated a team of 46 corpsmen serving as surgical specialists, clinical technicians, and equipment managers. After leaving the Navy, he joined Texas Regional Eye Center as an Ophthalmic Technician. Before joining Luneau Technology, as Clinical Manager at the Ennen Eye Center in Fort Smith, Arkansas, he implemented a new business model for dry eye patients via Lipiscan, Lipiflow and Tear lab technology which increased the Center’s revenues.

DiMauro brings comprehensive experience from both practice and corporate settings to Luneau Technology. She previously worked as an Ophthalmic Technician performing refractions and administering diagnostic tests, most recently at an eyecare practice in Florida. Before this, she spent 11 years as a Senior Lead Application Specialist with a ophthalmic manufacturer, providing installations and training on advanced medical devices. DiMauro is a Certified Ophthalmic Assistant.

Enhanced support for ECPs embracing new technologies

“We recognize there is some hesitation to embracing new technologies because of a perceived downtime with new platform implementation and staff adoption,” explains Medina. “Our Clinical Application Specialists are dedicated to helping our customers bridge that gap and facilitate a seamless adoption and implementation process. They are also a dedicated partner to ensure the “Voice of the Customer” is at the heart of our product enhancements and educational initiatives.”

Walker and DiMauro join fellow Clinical Application Specialists, Melissa Renfrow and Deidre Huff, in providing in-depth product training for Visionix® customers. They will work closely with Optical Application Specialist John Vulich to provide additional support to Briot customers who are looking to add a medical model to their optical business. They will also assist Clinical Technology Specialist Sal Hernandez and the national Sales Organization by supporting the full customer journey—from technology research to investment to practice implementation.

ECPs considering Visionix technologies for their practices are encouraged to book a demo and ROI consultation with Luneau Technology’s team of specialists at: www.luneautechusa.com/virtualdemo

About Luneau Technology

Luneau Technology USA is the exclusive sales, service and education provider for Visionix®, Briot® and Weco® brands, as well as the new Nexy retinal screening device. With the backing of its global organization, Luneau Technology Group, it is a trusted independent partner to eye care professionals, providing advanced technology platforms designed to improve and extend eye care.

Luneau Technology USA strengthens dedicated team for ECPs considering Digital Transformation

FOR IMMEDIATE RELEASE

Media contact:
Milbien Medina, Brand Marketing Director
Luneau Technology USA
1 (800) 729-1959 x 152

Download (PDF)

Company grows its North American team with the addition of industry veteran Sal Hernandez

Bensenville, IL: : Luneau Technology is excited to announce that Sal Hernandez is joining its North American team as a Clinical Technology Specialist (CTS) focusing on their Visionix® line of products. In this newly created role, he will work cross-functionally with a team of specialists, to help Eye Care Practices navigate Visionix and emerging technologies and connect with their patients in a whole new way.

According to Milbien Medina, Brand Marketing Director for Luneau Technology USA, “When we began the search, we envisioned CTS as a non-traditional Inside Sales role that is hyper-focused on being an ECP partner for technology discovery. Sal is such a great fit.” She adds, “He is an amazing addition to our evolving team because his diverse experience as an Ophthalmic Technician, as well as a clinical and IT trainer, will allow us to better understand the needs of Visionix users and practice owners, who can benefit from our emerging technologies. His well-rounded background is ideally suited to execute our vision to help our customers evolve as their clinical needs and practice aspirations change.”

Hernandez began his career in the United States Army, where he became an Ophthalmic Technician at the Department of Veterans Affairs in San Antonio, TX. While in the army he managed three optometric clinics serving over 20,000 personnel within the United States Army Installation Management Command – Europe. Upon leaving the Army, he joined two major industry manufacturers as Clinical Application Specialist for 10 years where he focused on customer development and successfully migrated the department from a paper reporting system to an online-based email support ticketing platform. He is currently pursuing a degree in Health Information Management at Western Governors University in Salt Lake City.

As Clinical Technology Specialist with Luneau Technology, Hernandez will lead consultative dialogue with ECPs to navigate the right mix of technologies, such as second generation Visionix Eye Refract or the Visionix VX100 series with multi-modal screening, to improve the patient experience. ECPs who considering Digital Transformation to stay ahead of the changing eye care landscape are encouraged to book a demo and ROI consultation with Hernandez and his team of Clinical Specialists at: luneautechusa.com/virtualdemo

About Luneau Technology

Luneau Technology USA (luneautechusa.com) is the exclusive sales, service and education provider for Visionix®, Briot® and Weco® brands, as well as the new Nexy retinal screening device. With the backing of its global organization, Luneau Technology Group, it is a trusted independent partner to eye care professionals, providing advanced technology platforms designed to improve and extend eye care.

Latest Visionix® Eye Refract enables clinicians to delegate data collection with confidence

FOR IMMEDIATE RELEASE

Media contact:
Milbien Medina, Brand Marketing Director
Luneau Technology USA
1 (800) 729-1959 x 152

Download(PDF)

Luneau Technology USA introduces “next generation refraction” to help clinicians practice at the top of their license and empower staff to do more

Bensenville, IL: Luneau Technology USA is excited to introduce its second generation Visionix® Eye Refract, a system that includes significant upgrades based on the 5.5 million refractions collected over a 5-year period using the first-generation product. The compact Eye Refract system takes up just eight square feet and is comprised of a highly automated, binocular, and dynamic digital phoropter combined with wavefront-based auto-refractometry and keratometry (AR/K), a digital acuity short chart and integrated lens analyzer. Results from a 2018 published ARVO study demonstrated that Eye Refract generated accurate prescriptions with more repeatable results when compared to peer-to-peer refractions.

Among the hundreds of upgrades based on user feedback, clinicians can now use keratometry data collected from the Eye Refract system to fit soft contact lenses without having to run the patient through another instrument. This new release introduces Physiological Refraction to help ECPs quickly identify the patient’s comfort zone and find the balance between clear and comfortable vision. Additional improvements were made to the algorithm and wavefront laser, resulting in faster and more accurate results on a wider diversity of challenging patient demographics.

Accurate data and a more flexible labor model

“Our second-generation Eye Refract is an exciting leap forward because this new version incorporates years of customer feedback and associated technology improvements,” says Dan McNulty, President of Luneau Technology USA. “With accuracy and reproducibility backed by our published ARVO study, confident delegation of refractive data collection to a moderately trained technician in the pre-test room is possible. Technician turnover and the associated impact on patient flow was one of our customers’ biggest concerns, especially ECPs who desire a more efficient office. The second-generation Eye Refract resolves a major piece of that puzzle, leaving clinicians free to focus on patient consultations while technicians – regardless of experience – generate consistent and accurate recommended final prescriptions along with other pre-test data.”
Luneau Technology clinical staff train new users to follow a scripted, tablet-driven process that generates accurate recommended final prescriptions in about four minutes. McNulty emphasizes the practical application of delegation to maximize clinician value, “Because of its algorithm-guided interface, your new staff or non-specialized technician will send consistently accurate recommended final prescriptions and K-readings to you from the pre-test room – just like topography or fundus imaging. As a result, ODs can focus their patient consult time on more robust medical consultations or other growth opportunities to transform their practice.”

Specialists stay in control—and practice at the top of their license

EMR/EHR-ready Eye Refract allows clinicians to access recommended final prescription data from a secured computer interface in another room or office. This asynchronous functionality is an ideal solution for practice owners interested in a remote-ready model. With an effective delegation process in place for up to 90% of the patient load, practices can free up more doctors to focus on patients who need advanced eye examination.
Visionix® data integration makes it possible for clinicians to access and review the final recommended prescription and all standard pre-test data before seeing the patient in the exam lane. While it enables the technician to generate a recommended prescription, the final review and approval process remains with the clinician. With this modified approach, specialists can focus on more challenging patient cases – roughly 10% of the total population – which require the use of a manual phoropter to complete the subjective portion. Practices can benefit from time savings when the staff clinician’s traditional refractive skill is reserved for those challenging patients who will benefit from it.

More practical ROI considerations

Current Eye Refract users report improved client satisfaction and reduced remake rates, allowing staff to sell lenses with confidence. Clinics with this technology share that the compact and modern Eye Refract exam setup and tablet-driven refraction process continued to impress their patients and inspired positive online reviews. Practices using this cutting-edge technology can brand themselves as a “high tech” optical and often position their practice as more modern and convenient. The modified workflow with Eye Refract also allows cold start practices to start seeing patients without the need to add an onsite optometrist immediately upon opening, delaying further spending until justified.

ECPs interested in Eye Refract or any Visionix technology, please visit luneautechusa.com/virtualdemo to book a virtual demo and ROI consultation.

About Luneau Technology

Luneau Technology USA (luneautechusa.com) is the exclusive sales, service and education provider for Visionix®, Briot® and Weco® brands, as well as the new Nexy retinal screening device. With the backing of its global organization, Luneau Technology Group, it is a trusted independent partner to eye care professionals, providing advanced technology platforms designed to improve and extend eye care.

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