Luneau Technology is an ophthalmic device company dedicated to working with eye care professionals around the world to improve patient care through sustained technological innovation.  As a trusted partner to eye care professionals, Luneau delivers innovative solutions that have been revolutionizing the field of ophthalmology. 

Our US office is currently seeking a Clinical Applications Specialist for the Southeastern United States region to join us, and support continued rapid expansion of our innovative refraction and diagnostic equipment.

Scope:

The successful candidate will become the company’s regional expert on our Visionix branded products, interacting with both internal and external customers including physicians, practice personnel and internal sales personnel. The Clinical Applications Specialist is an experienced technician and clinical educator who will prepare, execute, and present clinical case studies in close cooperation with partners from industry and academia. This position represents the company at all times with the highest degree of professionalism. 

Extensive travel required for this role:  In excess of 70% travel should be expected.  Must live in region desired currently: WV, VA, KY, TN, NC, SC, GA, AL, FL.  Prefrence given to individuals that live by an international airport.” 

 DUTIES AND RESPONSIBILITIES:

• Create customers for life and brand advocates by providing best-in-class education and training to OD and MDs, on Visionix branded products.
• Provide professional education, pre-sale demonstrations, and thorough training post-sale.
• Most activity will be limited to the specified region, will usually be conducted in-person and on-site. From time to time, education/training activities may be conducted in a different region, or alternatively provided remotely over the phone or via web-services.
• Follow established best practices when providing client-facing training and demonstration. Work with the CAS team to constantly improve and refine this content for a variety of users, including ODs, MDs and staff. Ensure all documentation is approved as per Luneau quality guidelines.
• Maintain up to date knowledge of advances in clinical best practice and/or competitive landscape. Translate this knowledge into the company’s Learning Management System.
• Participate in regular corporate training sessions and review of new product functionality to develop and maintain mastery of software and hardware. Maintain all clinical certifications through completion of continuing education.
• Assist in the build, training and demonstration of equipment at national meetings and tradeshows across the country
• Assist in installation of Visionix diagnostic equipment as required, in collaboration with Field Service Specialist.
• Pro-actively communicate suggestions and problems to the Director. Serve as clinical liaison between the customer and Technical Service department.
• Ensure timely completion of all paperwork and required reports including all data entry in company CRM system.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, the candidate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Certificates, Licenses, Registrations

• JCAHPO: Current CCOA, COA, COT, or COMT certification is preferred

 Education and/or Experience

• S. Degree or equivalent experience.
• 5 years of relevant experience in a clinical setting required Optometry or Ophthalmology Tech experience desired.
• Must have experience as a refracting technician.
• Must have extensive experience with OCT machines.
• Strong presentation skills are a must. Ability to train and teach groups of people.
• Oral/written skills and previous experience communicating complex theoretical and technical concepts to healthcare members.
• Excellent interpersonal collaborate skills working with Medical and other professional staff required. 
• Developing and presenting formal educational programs. 
• Ability to speak and present in English and Spanish
• Word processing, spreadsheet, and presentation program abilities. 
• Ability to lift 50 pounds.
• Problem solving skills required.

Behavioral Competencies

• Achievement Orientation
• Proven Sense of Urgency
• Teamwork & Co-operation
• Customer Service and Service Partner Orientation
• Knowledge transfer